Riders experience reliability as the gap between vehicles. This tool translates runtime variability and terminal recovery into a probability that the actual headway will stay within your target. It complements the bus route layover buffer calculator and the schedule variance analyzer by tying running time statistics directly to observed frequency, letting schedulers justify extra recovery or vehicles with quantitative evidence.
Transit planners often measure bus performance using on-time arrival statistics. Riders, however, perceive reliability through headways: the time between vehicles. When consecutive trips experience different running times because of traffic, signal delay, or high boarding demand, the actual headway deviates from the scheduled value. Large headways cause crowding, slow down boarding, and eventually trigger bunching. The existing layover buffer calculator quantifies how much recovery time to add, while the schedule variance analyzer converts runtime stats into delay counts. This headway reliability tool merges those concepts by modeling consecutive runtime draws and computing the probability that riders face a gap longer than your acceptable threshold.
Under the hood, the calculator assumes each trip’s round-trip runtime is normally distributed with your supplied mean and standard deviation. The difference between two successive runtimes has a standard deviation of times the single-trip standard deviation because the trips are independent. Terminal recovery buffer acts as a dampener: every minute of buffer reduces the extent to which an unusually long trip delays the next departure. The resulting headway distribution therefore has mean , where is the scheduled headway and is the effective buffer, and standard deviation , where is the runtime standard deviation in minutes. Adding dwell variance as an independent noise term captures stop-level randomness. Combining these values gives a probability that the realized headway exceeds your threshold.
In equation form, the chance of exceeding the threshold is , where is the standard normal cumulative distribution function. This calculus gives you a single reliability statistic tied directly to rider experience instead of the backend measure of on-time performance.
Consider a high-frequency urban bus scheduled every 8 minutes. The mean round trip takes 92 minutes with a standard deviation of 6 minutes, and the terminal provides 4 minutes of recovery. A rider-facing reliability target is to keep headways below 12 minutes at least 90% of the time. Plugging these numbers in produces a mean realized headway of 4 minutes (8 minus 4 of buffer) with a combined standard deviation of about 8.7 minutes after including dwell variance. The probability that the gap exceeds 12 minutes is roughly 0.14, meaning the current setup only meets the reliability goal 86% of the time. The calculator also reports a 95th percentile headway of around 18 minutes, revealing why riders occasionally see bunching.
Achieving the 90% threshold requires either more buffer or more vehicles. The tool solves for the buffer increase needed: about 0.9 additional minutes of recovery per trip would push reliability above the target. If adding layover space is impossible, the calculator shows that inserting one more vehicle lowers the scheduled headway to 6.9 minutes and lifts reliability accordingly. These outputs let planners weigh the capital cost of a larger fleet against the operational cost of longer terminal stays.
The table below illustrates how different combinations of buffer and fleet adjustments affect the reliability metric for the sample route. Each scenario holds runtime variability constant but modifies either the terminal buffer or the scheduled headway (via fleet size).
Scenario | Scheduled Headway | Terminal Buffer | Reliability (P(headway ≤ 12)) |
---|---|---|---|
Existing plan | 8.0 min | 4.0 min | 86% |
Add 1 minute buffer | 8.0 min | 5.0 min | 91% |
Add one peak bus | 6.9 min | 4.0 min | 93% |
Seeing these options side by side equips decision-makers to pick the blend of capital and operating solutions that best aligns with policy goals and rider expectations.
The calculator reports three core numbers: the probability that the headway stays within your threshold, the 95th percentile headway, and the recommended additional buffer to hit the reliability target. It further estimates an adjusted fleet requirement by comparing the target headway to the scheduled headway. If the reliability target implies a tighter headway than scheduled, the tool suggests a fractional vehicle increase, reminding you to round up when planning actual runs.
To capture corridor scale, the tool also approximates the time riders spend waiting per kilometer by combining the headway variance with the corridor length. While simplified, this metric helps prioritize limited capital dollars toward routes with both long headways and long corridors, where the impact on passenger-hours is greatest. Pairing this output with the schedule variance analyzer surfaces whether the issue is localized (e.g., a single congested corridor segment) or systemic across the whole line.
Like any statistical model, this calculator simplifies reality. It assumes consecutive trips are independent when, in practice, incidents can cascade along a line. You can adjust for persistent congestion by inflating the runtime standard deviation or decreasing the reliability target. The normal approximation can slightly misstate tail behavior for skewed runtime distributions, but it aligns well with observed data on high-frequency routes where central limit effects dominate.
Dwell variance is another approximation. Boarding surges at one stop can ripple through the trip, but modeling them as independent variance keeps the interface understandable. If you collect automatic passenger counter data, compute the variance of total dwell time per trip and plug it into the calculator for sharper results.
Finally, the recommended fleet increase assumes evenly distributed vehicles. In reality, adding a vehicle may require rescheduling relief points or expanding depots. Use the suggestion as a starting point for a more detailed blocking analysis in your scheduling software.
After running the calculator, export the narrative summary into your planning documents. When proposing new buffers or vehicles, cite the probability of exceeding rider-facing headway targets alongside cost figures. Doing so connects reliability investments to tangible customer outcomes. Revisit the calculator as you collect data from automatic vehicle location (AVL) systems; updating the runtime standard deviation each season helps keep assumptions fresh.
Together with AgentCalc’s other transit tools, this headway reliability calculator delivers a comprehensive package for agencies tackling frequency management. The more accurately you characterize variability, the better your riders’ experiences become.